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Outgoing SMTP on Multiple Accounts FAIL

Warangel
Warangel
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I'm new to Thunderbird. Using v 31.0

I have multiple email accounts hooked in, all with separate outgoing SMTP defined. They all work ... and then they don't.

What happens is that regardless of which email account I use to send a mail, the SMTP changes itself back to the Default, which will not work unless I'm on that default email account.

I go to the specific account Settings, and sure enough SMTP is set back to Default. I change it. I can send my email.

I go to send another and this process repeats itself.

It's incredibly problematic to have to manually specific the SMTP every single time I want to send an email.

Why is it forgetting its individual account settings?

How do I fix this?

I'm new to Thunderbird. Using v 31.0 I have multiple email accounts hooked in, all with separate outgoing SMTP defined. They all work ... and then they don't. What happens is that regardless of which email account I use to send a mail, the SMTP changes itself back to the Default, which will not work unless I'm on that default email account. I go to the specific account Settings, and sure enough SMTP is set back to Default. I change it. I can send my email. I go to send another and this process repeats itself. It's incredibly problematic to have to manually specific the SMTP every single time I want to send an email. Why is it forgetting its individual account settings? How do I fix this?

Chosen solution

Are you using on or are you using several identities for the accounts?

Each account can have several identities using a specific SMTP server each. Make sure they are set to what you want.

There is full information about such configuration at this MozillaZine page.

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All Replies (3)

Fabián Rodríguez
Fabián Rodríguez
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Chosen Solution

Are you using on or are you using several identities for the accounts?

Each account can have several identities using a specific SMTP server each. Make sure they are set to what you want.

There is full information about such configuration at this MozillaZine page.

Warangel
Warangel Question owner
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Ah, aha. It was the Manage Identities button portion that was missing for me. That cleared it up. Thank you.

Fabián Rodríguez
Fabián Rodríguez
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Hello,

I am glad to hear that your problem has been resolved. I also wnated to thank you for selecting the answer that solves the problem, as this will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support, and come back any time!