This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

uninstall TB 6 and deleting mail archives

  • 2 respostas
  • 3 have this problem
  • 5 views
  • Last reply by Zenos

jaiamma@gmail.com
jaiamma@gmail.com
more options

Hi All,

I've got TB 6 installed on my Win7 Pro laptop. I want to uninstall TB and delete the old email folder files. My old email files are located at C:\Users\Advait\AppData\Roaming\Thunderbird.

Question: Should I uninstall TB and then delete C:\Users\Advait\AppData\Roaming\Thunderbird? Or will uninstalling TB also automatically delete the folders and files at C:\Users\Advait\AppData\Roaming\Thunderbird?

My goal is to uninstall TB 6 and to delete all the old email files at C:\Users\Advait\AppData\Roaming\Thunderbird. I just want to make sure I follow the right steps. What are the right steps to do this?

Thanks! Cheers,

Advait

Hi All, I've got TB 6 installed on my Win7 Pro laptop. I want to uninstall TB and delete the old email folder files. My old email files are located at C:\Users\Advait\AppData\Roaming\Thunderbird. Question: Should I uninstall TB and then delete C:\Users\Advait\AppData\Roaming\Thunderbird? Or will uninstalling TB also automatically delete the folders and files at C:\Users\Advait\AppData\Roaming\Thunderbird? My goal is to uninstall TB 6 and to delete all the old email files at C:\Users\Advait\AppData\Roaming\Thunderbird. I just want to make sure I follow the right steps. What are the right steps to do this? Thanks! Cheers, Advait

Chosen solution

"Question: Should I uninstall TB and then delete C:\Users\Advait\AppData\Roaming\Thunderbird?"

Yes

"Or will uninstalling TB also automatically delete the folders and files at C:\Users\Advait\AppData\Roaming\Thunderbird?"

No.

Your Thunderbird program and its data store (aka profile) are stored in separate places. Deleting Thunderbird will not delete the profile.

If you run Thunderbird without a profile it may try to generate a new one. So I'd uninstall the Thunderbird program and then delete the profile i.e. C:\Users\Advait\AppData\Roaming\Thunderbird

Ler a resposta no contexto 👍 1

All Replies (2)

user01229325
user01229325
more options

The order does not matter but you have to do both steps.

Zenos
Zenos
more options

Chosen Solution

"Question: Should I uninstall TB and then delete C:\Users\Advait\AppData\Roaming\Thunderbird?"

Yes

"Or will uninstalling TB also automatically delete the folders and files at C:\Users\Advait\AppData\Roaming\Thunderbird?"

No.

Your Thunderbird program and its data store (aka profile) are stored in separate places. Deleting Thunderbird will not delete the profile.

If you run Thunderbird without a profile it may try to generate a new one. So I'd uninstall the Thunderbird program and then delete the profile i.e. C:\Users\Advait\AppData\Roaming\Thunderbird