This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox wont start

  • 2 respostas
  • 6 have this problem
  • 2 views
  • Last reply by cor-el

more options

Add-ons: ubufox%40ubuntu.com:2.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:32.0,langpack-en-GB%40firefox.mozilla.org:32.0,langpack-en-ZA%40firefox.mozilla.org:32.0,langpack-de%40firefox.mozilla.org:32.0 BuildID: 20140830210659 CrashTime: 1409983613 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1409982462 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 396 StartupTime: 1409983613 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 32.0 useragent_locale: chrome://global/locale/intl.properties

This report also contains technical information about the state of the application when it crashed.

Add-ons: ubufox%40ubuntu.com:2.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:32.0,langpack-en-GB%40firefox.mozilla.org:32.0,langpack-en-ZA%40firefox.mozilla.org:32.0,langpack-de%40firefox.mozilla.org:32.0 BuildID: 20140830210659 CrashTime: 1409983613 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1409982462 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 396 StartupTime: 1409983613 Theme: classic/1.0 Throttleable: 1 Vendor: Mozilla Version: 32.0 useragent_locale: chrome://global/locale/intl.properties This report also contains technical information about the state of the application when it crashed.

Chosen solution

Can you start Firefox in Safe Mode via a shortcut with the -safe-mode command line switch?

Ler a resposta no contexto 👍 0

All Replies (2)

more options

You need to give us more useful information. What happens when you try starting Firefox? How long has this been going on? Did it crash? Show error messages? Did it lock up?

more options

Chosen Solution

Can you start Firefox in Safe Mode via a shortcut with the -safe-mode command line switch?