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unknown error in opening attached pdf files

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  • Last reply by Toad-Hall

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Vista operating system; Adobe Reader is selected to use to open pdf files but is not used within Thunderbird. If saved to desktop, files open normally.

Vista operating system; Adobe Reader is selected to use to open pdf files but is not used within Thunderbird. If saved to desktop, files open normally.

Chosen solution

How to instruct Thunderbird to use Adobe Reader to open .pdf files.

Right click on the attachment and choose 'open' a new window opens choose 'Open with' and select 'Adobe Reader' from the drop down list. select to 'Do this automatically for files like this from now on' click on OK

This will now show up here: Tools > Options > Attachments > Incoming tab or 3bar menu icon > Options > Options > Attachments > Incoming tab

under content Type it will show 'adobe acrobat document (.pdf) and to the right it should show the 'Action' to use adobe reader.

If you want Thunderbird to always ask where to save files, you can select this option or choose where to save files to and use Browse button to locate a folder. click on OK

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Chosen Solution

How to instruct Thunderbird to use Adobe Reader to open .pdf files.

Right click on the attachment and choose 'open' a new window opens choose 'Open with' and select 'Adobe Reader' from the drop down list. select to 'Do this automatically for files like this from now on' click on OK

This will now show up here: Tools > Options > Attachments > Incoming tab or 3bar menu icon > Options > Options > Attachments > Incoming tab

under content Type it will show 'adobe acrobat document (.pdf) and to the right it should show the 'Action' to use adobe reader.

If you want Thunderbird to always ask where to save files, you can select this option or choose where to save files to and use Browse button to locate a folder. click on OK