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Why isn't my account syncing across all my devices?

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  • Last reply by guigs

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I set up an account on my laptop, then on my phone but my bookmarks, history, passwords etc are not updating from my usage on my laptop over to my phone.

I set up an account on my laptop, then on my phone but my bookmarks, history, passwords etc are not updating from my usage on my laptop over to my phone.

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Hi Idontwantanaccount, Thank you for your question. I understand that nothing is syncing to the mobile device that you have the Firefox Account connected to.

There are two things to check: the account settings in the device, are there any warnings about Auto Sync, and are there any Firefox Sync (deprecated) listed?

If the autosync does not sync the options are to wait a bit to let it sync over a wifi connection, its possible to start the sync by logging in directly to accounts.firefox.com to initialize a new sync.

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