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Why my sync account doesn't sync to my pc?

Devlinguy
Devlinguy
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Hi. I have a problem with firefox sync. I have an account over 1 year and always hav been using the same account on my computer. All my infirmation is there. So yesterday i formated my computer, didn't log off my account from firefox, didn't erased nothing and whem i installed firefox again and log in my old information didn't sync back to my computer, i have tried everything, from instaling again, logging again and nothing happen. I have over 1 year bookmarks, and history and a session with a lot of tab open. It doen't give any error whem logging in. Hope anyone might help me because it's a lot to lose.

Hi. I have a problem with firefox sync. I have an account over 1 year and always hav been using the same account on my computer. All my infirmation is there. So yesterday i formated my computer, didn't log off my account from firefox, didn't erased nothing and whem i installed firefox again and log in my old information didn't sync back to my computer, i have tried everything, from instaling again, logging again and nothing happen. I have over 1 year bookmarks, and history and a session with a lot of tab open. It doen't give any error whem logging in. Hope anyone might help me because it's a lot to lose.

All Replies (1)

Brandon Vita
Brandon Vita
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Hello,

Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

  1. Use one of these methods to open the Bookmarks Library window:
    • Firefox 29 and above: Click the Bookmarks button Bookmarks-29 and select Show All Bookmarks.
    • Previous Firefox versions: Click the Firefox button and click on Bookmarks. (If you don't have a Firefox button, click the Bookmarks button Bookmarks button win 2 or Bookmarks menu item and select Show All Bookmarks.)
  2. At the top of the Library window, click on Import and Backup and select Restore.
  3. Click the date of the bookmark backup you want to recover.
  4. In the new window that appears, click OK.
  5. Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Did this fix your problems? Please report back to us!

Thank you.