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FF 32.0.3 Repeatedly fails to update

  • 6 respostas
  • 3 have this problem
  • 11 views
  • Last reply by FredMcD

crush_157
crush_157
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I am running FF 32.0.3 on Windows 7.

Every time I start it up, FireFox attempts to install updates.

It then tells me that the updates could not be installed and to make sure that no other copies of FF are running (there aren't any).

I have uninstalled and reinstalled FF and it still does it.

I have set updates from "automatic" to "check for..." and it is still doing it.

I am running FF 32.0.3 on Windows 7. Every time I start it up, FireFox attempts to install updates. It then tells me that the updates could not be installed and to make sure that no other copies of FF are running (there aren't any). I have uninstalled and reinstalled FF and it still does it. I have set updates from "automatic" to "check for..." and it is still doing it.

All Replies (6)

honey gupta
honey gupta
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Try going to task manager and killing all the firefox processes, then restart the firefox. Mostly it will help.

crush_157
crush_157 Question owner
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Unfortunately it does this from hard boot, so no FF processes running (just to be sure I checked in task manager before launching)

c.s.c.
c.s.c.
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I just posted the exact same problem but on Win8.1 - stuck at 32.0.3. My Vista and Win7 systems have performed each incremental update to 33.1 with no problem.

FredMcD
FredMcD
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Try doing this;

  • 1

Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then;

  • 2

Uninstall Firefox from your computer {web link}

After, reboot the computer. Then run the full installer.

c.s.c.
c.s.c.
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Thanks! Worked like a charm for me on Win8 so I'll bookmark this thread for next time...

FredMcD
FredMcD
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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.