This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Version 33.0 logo is like hand painted Firefox with Canvas board in the background. Is that to be expected or a spam?

  • 3 respostas
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

more options

Last week, I upgraded to Firefox v.30.0. After it was installed, the standard logo appeared and was superimposed by another on the top looking like Hand-painted Firefox with pink canvas board in the background. Is this to be expected or a spam? What should I do?

Last week, I upgraded to Firefox v.30.0. After it was installed, the standard logo appeared and was superimposed by another on the top looking like Hand-painted Firefox with pink canvas board in the background. Is this to be expected or a spam? What should I do?

Chosen solution

hello bipinbaxi, this is just a built-in interactive snippet promoting the gaming capabilities of the browser, which will be shown for 1-2 weeks.

https://blog.mozilla.org/blog/2014/10/14/play-awesome-indie-games-directly-in-firefox-including-the-award-winning-ftl/

Ler a resposta no contexto 👍 1

All Replies (3)

more options

Chosen Solution

hello bipinbaxi, this is just a built-in interactive snippet promoting the gaming capabilities of the browser, which will be shown for 1-2 weeks.

https://blog.mozilla.org/blog/2014/10/14/play-awesome-indie-games-directly-in-firefox-including-the-award-winning-ftl/

more options

Thank you. I am relieved now. I really appreciate your help. Keep up the good work.

more options

If you prefer not to see the snippets on the about:home page or otherwise experience problems with a snippet then you can set the browser.aboutHomeSnippets.updateUrl pref to an empty string on the about:config page. Delete the storage\persistent\moz-safe-about+home folder in the Firefox profile folder with Firefox closed ("3-bar" Firefox menu button > Exit/Quit) to remove snippets stored in IndexedDB and make Firefox use a default snippet set. You can reset the browser.aboutHomeSnippets.updateUrl pref via the right-click context menu to the default value to re-enable the snippets and make Firefox recreate the moz-safe-about+home folder. You need to close and restart Firefox after changing the value of the browser.aboutHomeSnippets.updateUrl pref.

You can use this button to go to the currently used Firefox profile folder:

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.