This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Why are my password files are empty after I used Mozbackup to transfer files to new pc -

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by philipp

AnitaL
AnitaL
more options

I have upgraded from Win XP to Win 7. I updated my profile using Mozbackup and all my bookmarks transferred with no problem. I have no passwords, however. I tried copying the signons and key3 files again, but no luck.

Help!

I have upgraded from Win XP to Win 7. I updated my profile using Mozbackup and all my bookmarks transferred with no problem. I have no passwords, however. I tried copying the signons and key3 files again, but no luck. Help!

Chosen solution

hello AnitaL, in newer versions you'll have to copy over logins.json & key3.db in order to import your passwords.

Ler a resposta no contexto 👍 2

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello AnitaL, in newer versions you'll have to copy over logins.json & key3.db in order to import your passwords.