This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

After clicking "Reply", "Send" has disappeared from the bar at the top. Where did it go?

  • 4 respostas
  • 2 have this problem
  • 7 views
  • Last reply by dsanthony

dsanthony
dsanthony
more options

Unable to reply to messages because the "send" function has disappeared. Also, the top of the page is light blue without any tool or menu bars. I saw several other messages with the same issue but have no idea how they fixed it. Thank you.

Unable to reply to messages because the "send" function has disappeared. Also, the top of the page is light blue without any tool or menu bars. I saw several other messages with the same issue but have no idea how they fixed it. Thank you.

Chosen solution

I think if you read my reply you will see that the first sentence is:

Open a Write window

If you are seeing the Mail Toolbar in the toolbar choices you are in the Inbox window and not a Write window.

Try again and follow the instructions.

Ler a resposta no contexto 👍 1

All Replies (4)

user01229325
user01229325
more options

Open a Write window

Press the alt key to make a menu bar appear if not already showing From the menu bar select View-Toolbars and turn the missing toolbars back on Send is on the Composition Toolbar

dsanthony
dsanthony Question owner
more options

Thanks for the reply to my problem but the menu bar is showing. Both menu bar and mail toolbar are selected. There is no "composition bar". Selecting "write" I get this page with blue at the top and the letter icon in the upper left-hand corner followed by "write" and then "To" and "Subject" and I can write a message. There is no send on this though. I have never had this issue before. Have no idea what happened. It started when I first began this morning.

user01229325
user01229325
more options

Chosen Solution

I think if you read my reply you will see that the first sentence is:

Open a Write window

If you are seeing the Mail Toolbar in the toolbar choices you are in the Inbox window and not a Write window.

Try again and follow the instructions.

dsanthony
dsanthony Question owner
more options

Great! That worked. I was right clicking on "write" in the original pane instead of the one that opened in blue. Thanks so much. I won't even begin to figure out how it happened.

D