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Firefox 33.1.1 (newest) will not start with OS X 10.10.2.

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  • Last reply by guigs

drew.mckenna
drew.mckenna
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I'm a OS X developer and yesterday upgraded to OS X 10.10.2 and now Firefox will not start. I get the menu bar and then the progress spinner just spins.

The force quit report is rather long, but I use Firefox as my default browser and miss it rather quickly.

Thank you! John

Here is a copy of the force quit report:

Date/Time: 2014-11-22 08:25:53 -0700 OS Version: 10.10.2 (Build 14C68k) Architecture: x86_64h Report Version: 21

Command: Firefox Path: /Applications/Firefox.app/Contents/MacOS/firefox Version: 33.1.1 (3314.11.13) Parent: launchd [1] PID: 1003

Event: hang Duration: 1.60s (process was unresponsive for 10 seconds before sampling) Steps: 17 (100ms sampling interval)

Hardware model: MacBookAir6,1 Active cpus: 4

Fan speed: 1198 rpm

Timeline format: stacks are sorted chronologically Use -i and -heavy to re-report with count sorting

Heaviest stack for the main thread of the target process: 

 17  ??? (<FDCF73E5-44F9-31E4-8000-1E3A613AB670> + 1139319) [0x102116277]
 17  __psynch_cvwait + 10 (libsystem_kernel.dylib + 90422) [0x7fff9462d136]
*17  psynch_cvcontinue + 0 (pthread + 26908) [0xffffff7f80f4491c]


Process: firefox (Firefox) [1003] Path: /Applications/Firefox.app/Contents/MacOS/firefox Architecture: x86_64 Parent: launchd [1] UID: 501 Task size: 41789 pages (+2) CPU Time: 0.005s Note: Unresponsive for 10 seconds before sampling Note: 2 idle work queue threads omitted 

opRun + 1371 (CoreFoundation + 466939) [0x7fff90efcffb] 1-17
                             17  __CFRunLoopServiceMachPort + 212 (CoreFoundation + 469812) [0x7fff90efdb34] 1-17
                               17  mach_msg_trap + 10 (libsystem_kernel.dylib + 70878) [0x7fff946284de] 1-17
                                *17  ipc_mqueue_receive_continue + 0 (kernel + 1173408) [0xffffff800031e7a0] 1-17

 Thread 0x859        DispatchQueue 2     17 samples (1-17)   priority 46
 <thread QoS user interactive, IO policy important>
 17  _dispatch_mgr_thread + 52 (libdispatch.dylib + 19050) [0x7fff932dca6a] 1-17
   17  kevent64 + 10 (libsystem_kernel.dylib + 94770) [0x7fff9462e232] 1-17
    *17  ??? (kernel + 5992224) [0xffffff80007b6f20] 1-17

 Thread 0x8c8        17 samples (1-17)   priority 46
 <thread QoS user interactive, IO policy important>
 17  thread_start + 13 (libsystem_pthread.dylib + 5149) [0x7fff93c8241d] 1-17
   17  _pthread_start + 176 (libsystem_pthread.dylib + 12773) [0x7fff93c841e5] 1-17
     17  _pthread_body + 131 (libsystem_pthread.dylib + 12904) [0x7fff93c84268] 1-17
       17  _NSEventThread + 137 (AppKit + 1601435) [0x7fff89475f9b] 1-17
         17  CFRunLoopRunSpecific + 296 (CoreFoundation + 464984) [0x7fff90efc858] 1-17
           17  __CFRunLoopRun + 1371 (CoreFoundation + 466939) [0x7fff90efcffb] 1-17
             17  __CFRunLoopServiceMachPort + 212 (CoreFoundation + 469812) [0x7fff90efdb34] 1-17
               17  mach_msg_trap + 10 (libsystem_kernel.dylib + 70878) [0x7fff946284de] 1-17
                *17  ipc_mqueue_receive_continue + 0 (kernel + 1173408) [0xffffff800031e7a0] 1-17
I'm a OS X developer and yesterday upgraded to OS X 10.10.2 and now Firefox will not start. I get the menu bar and then the progress spinner just spins. The force quit report is rather long, but I use Firefox as my default browser and miss it rather quickly. Thank you! John Here is a copy of the force quit report: Date/Time: 2014-11-22 08:25:53 -0700 OS Version: 10.10.2 (Build 14C68k) Architecture: x86_64h Report Version: 21 Command: Firefox Path: /Applications/Firefox.app/Contents/MacOS/firefox Version: 33.1.1 (3314.11.13) Parent: launchd [1] PID: 1003 Event: hang Duration: 1.60s (process was unresponsive for 10 seconds before sampling) Steps: 17 (100ms sampling interval) Hardware model: MacBookAir6,1 Active cpus: 4 Fan speed: 1198 rpm -------------------------------------------------- Timeline format: stacks are sorted chronologically Use -i and -heavy to re-report with count sorting -------------------------------------------------- Heaviest stack for the main thread of the target process: 17 ??? (<FDCF73E5-44F9-31E4-8000-1E3A613AB670> + 1139319) [0x102116277] 17 __psynch_cvwait + 10 (libsystem_kernel.dylib + 90422) [0x7fff9462d136] *17 psynch_cvcontinue + 0 (pthread + 26908) [0xffffff7f80f4491c] Process: firefox (Firefox) [1003] Path: /Applications/Firefox.app/Contents/MacOS/firefox Architecture: x86_64 Parent: launchd [1] UID: 501 Task size: 41789 pages (+2) CPU Time: 0.005s Note: Unresponsive for 10 seconds before sampling Note: 2 idle work queue threads omitted opRun + 1371 (CoreFoundation + 466939) [0x7fff90efcffb] 1-17 17 __CFRunLoopServiceMachPort + 212 (CoreFoundation + 469812) [0x7fff90efdb34] 1-17 17 mach_msg_trap + 10 (libsystem_kernel.dylib + 70878) [0x7fff946284de] 1-17 *17 ipc_mqueue_receive_continue + 0 (kernel + 1173408) [0xffffff800031e7a0] 1-17 Thread 0x859 DispatchQueue 2 17 samples (1-17) priority 46 <thread QoS user interactive, IO policy important> 17 _dispatch_mgr_thread + 52 (libdispatch.dylib + 19050) [0x7fff932dca6a] 1-17 17 kevent64 + 10 (libsystem_kernel.dylib + 94770) [0x7fff9462e232] 1-17 *17 ??? (kernel + 5992224) [0xffffff80007b6f20] 1-17 Thread 0x8c8 17 samples (1-17) priority 46 <thread QoS user interactive, IO policy important> 17 thread_start + 13 (libsystem_pthread.dylib + 5149) [0x7fff93c8241d] 1-17 17 _pthread_start + 176 (libsystem_pthread.dylib + 12773) [0x7fff93c841e5] 1-17 17 _pthread_body + 131 (libsystem_pthread.dylib + 12904) [0x7fff93c84268] 1-17 17 _NSEventThread + 137 (AppKit + 1601435) [0x7fff89475f9b] 1-17 17 CFRunLoopRunSpecific + 296 (CoreFoundation + 464984) [0x7fff90efc858] 1-17 17 __CFRunLoopRun + 1371 (CoreFoundation + 466939) [0x7fff90efcffb] 1-17 17 __CFRunLoopServiceMachPort + 212 (CoreFoundation + 469812) [0x7fff90efdb34] 1-17 17 mach_msg_trap + 10 (libsystem_kernel.dylib + 70878) [0x7fff946284de] 1-17 *17 ipc_mqueue_receive_continue + 0 (kernel + 1173408) [0xffffff800031e7a0] 1-17

All Replies (1)

guigs
guigs
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Well there are certainly a number of signatures that are being seen in the current versions of others top crashers in last 7 days for Mac OS like Corefoundation, libdispatch.dylib etc. But I would not know where to start from this angle andI have not seen any crash reports for 10.10.2 yet.

This is the boiler plate for troubleshooting start up issues with Firefox and can narrow down to make sure its not a plugin or something trivial: Firefox won't start - find solutions

Starting Firefox with the Profile Manager may also reveal any errors with the profile Profile Manager - Create, remove or switch Firefox profiles

Please post back with the results, however to set the right expectations, this is looking like a bug will need to be filled. Bugzilla.mozilla.org will be where that happens :-)