This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync stuck at sign-in screen

  • 2 respostas
  • 2 have this problem
  • 3 views
  • Last reply by xxdjcnotexx

more options

I have the latest version of Firebox on two laptops and activated the new sync on one. Other laptop won't let me sign in - keeps loading. Trying to sync but stuck at sign-in screen.

I have the latest version of Firebox on two laptops and activated the new sync on one. Other laptop won't let me sign in - keeps loading. Trying to sync but stuck at sign-in screen.

All Replies (2)

more options

What are your cookie settings?

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"

Make sure that you allow cookies for the accounts.firefox.com domain if you aren't allowing cookies generally or use the 'Ask me' cookie setting.

more options

Changed cookie settings still not able to sync.