This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email stalls after each function, such as deleting, moving to a folder, or responding to an email. Shows "Not Responding".

  • 3 respostas
  • 2 have this problem
  • 3 views
  • Last reply by Matt

more options

I am trying to use Mozilla Thunderbird for my email. After each and every function (such as deleting an email, moving it to another folder, or responding to an email.), Thunderbird stalls out and shows "Not Responding". After it recovers, I am able to perform one more function before it does it again.

I am trying to use Mozilla Thunderbird for my email. After each and every function (such as deleting an email, moving it to another folder, or responding to an email.), Thunderbird stalls out and shows "Not Responding". After it recovers, I am able to perform one more function before it does it again.

All Replies (3)

more options

What is your anti-virus software?

more options

We have McAfee.

more options

You have problem anti virus software, I suggest you contact McAfee....

See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee