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Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Programs say I am offline when I m connected to the internet

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  • 2 have this problem
  • 4 views
  • Last reply by FredMcD

knlob3337
knlob3337
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My Dropbox and a few other programs won't sync because my "proxy server refuses access" and/or there is a "port issue 316". Since i use Firefox, is it my proxy server? And how do i fix a "port issue 316"? I think this problem started when I had to perform a restore on my computer.

My Dropbox and a few other programs won't sync because my "proxy server refuses access" and/or there is a "port issue 316". Since i use Firefox, is it my proxy server? And how do i fix a "port issue 316"? I think this problem started when I had to perform a restore on my computer.

All Replies (1)

FredMcD
FredMcD
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Some problems occurs when your Internet security program was set to trust the previous version of a program, but no longer recognizes your updated version as trusted. Now how to fix the problem:

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove the program from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

This is listed as your browser.newtab.url: 

http://www.trovi.com/?gd=&ctid=CT3323128&octid=EB_ORIGINAL_CTID&ISID=MB51F7F40-AAA5-45D5-8E2E-8E836DCC30A8&SearchSource=69&CUI=&SSPV=&Lay=1&UM=6&UP=SP4022E274-D92A-4906-8E2B-DFDFBE5BD562&SSPV=

Is this what you wanted?

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Shockwave Flash 15.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html Shockwave Director v12.1.5.155 http://get.adobe.com/shockwave/