This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

\AppData\....\INBOX-6 file is too big (9.5GB)

  • 6 respostas
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

Windows 7, Thunderbird 31.3.0. I have a Thunderbird file \users\<name>\AppData\Roaming\Thunderbird\Profiles\<...>.default\ImapMail\mail.<domain>.com\INBOX-6 that has grown to 9.5 GB. I've archived almost all my mail and I've compacted the folders but I can't seem to reduce this size of this file. The timestamp on the file is up to the minute. Where does the stuff in this file come from? How can I reduce the size of this file?

Windows 7, Thunderbird 31.3.0. I have a Thunderbird file \users\<name>\AppData\Roaming\Thunderbird\Profiles\<...>.default\ImapMail\mail.<domain>.com\INBOX-6 that has grown to 9.5 GB. I've archived almost all my mail and I've compacted the folders but I can't seem to reduce this size of this file. The timestamp on the file is up to the minute. Where does the stuff in this file come from? How can I reduce the size of this file?

Chosen solution

Ok, I was cleaning up a bunch on my main email account but it turned out that one of my lesser used accounts was the culprit. AppData folders were just numbered 1...2...3 without the actual names so I figured incorrectly. Thanks.

Ler a resposta no contexto 👍 0

All Replies (6)

more options

that is the inbox folder of whatever account.

more options

Matt said

that is the inbox folder of whatever account.

So then, why doesn't archiving 90% cause the file size to shrink?

more options

do you have expunge turned on in account settings? Tools menu > account settings > server settings.

While huge files like that can of themselves cause failures, the most common is that expunge is not turned on, so the deletions never actually pass to the server so the file can not shrink because the deleted data is still linked to valid mail on the server.

more options

Yes, I have 'expunge' turned on.

more options

Chosen Solution

Ok, I was cleaning up a bunch on my main email account but it turned out that one of my lesser used accounts was the culprit. AppData folders were just numbered 1...2...3 without the actual names so I figured incorrectly. Thanks.

more options

I am pleased it was that simple.