We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

My computer crashed. HOw can I recover my address book, and emails?

  • 1 resposta
  • 1 has this problem
  • 15 views
  • Last reply by duggabe

aefr
aefr
more options

My computer recently died. It was old and I plan to get a new one rather than repair the old one. Is there a way to recover my address book? Recovering old emails would be nice, but I'm really most concerned about all my addresses.

My computer recently died. It was old and I plan to get a new one rather than repair the old one. Is there a way to recover my address book? Recovering old emails would be nice, but I'm really most concerned about all my addresses.

All Replies (1)

duggabe
duggabe
more options

If the hard disk on the old computer still works, you could get someone to copy the profile from it to a CD. Then you could load that profile onto your new computer. See https://support.mozilla.org/en-US/kb/profiles-tb to locate it.

If the hard disk is not usable, then without backups you don't have much left. :(