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Can't click on a website and images don't load, need help!?

  • 6 respostas
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

barbaramargera
barbaramargera
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I need to fill in an online survey but i can't tick the small boxes next to the images or options. First i noticed this on this site; http://www.buzzfeed.com/peggy/bohemian-homes-youd-love-to-chill-out-in#.liMj9b8pqw Images did not load but i thought it was because of the slow internet connection. When i clicked the links that were given as source the all of the images loaded. Then on the test i noticed i cannot click the options. To be sure of that i had a problem i tried some lame quizzes such as: http://www.buzzfeed.com/tomphillips/true-or-false-or-what#.eaOjqW6kJ2 I tried some of the options on support page like, disabling add ons, restarting firefox on safe mode etc. I even updated my shockwave, java etc. Later because of the risks i uninstalled java. Still got nothing and need some help!

Thanks.

I need to fill in an online survey but i can't tick the small boxes next to the images or options. First i noticed this on this site; http://www.buzzfeed.com/peggy/bohemian-homes-youd-love-to-chill-out-in#.liMj9b8pqw Images did not load but i thought it was because of the slow internet connection. When i clicked the links that were given as source the all of the images loaded. Then on the test i noticed i cannot click the options. To be sure of that i had a problem i tried some lame quizzes such as: http://www.buzzfeed.com/tomphillips/true-or-false-or-what#.eaOjqW6kJ2 I tried some of the options on support page like, disabling add ons, restarting firefox on safe mode etc. I even updated my shockwave, java etc. Later because of the risks i uninstalled java. Still got nothing and need some help! Thanks.

Chosen solution

Thank you guys for your interest. I solved the problem by deleting mozilla file from my computer and installing again. Now everything is perfect. For the survey that i have to fill in, well it turned out that includes files from soundcloud.com which cannot be open with mozilla and chrome. I could open it with my phone and noticed the questions were all the files from soundcloud.

Thanks again.

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All Replies (6)

FredMcD
FredMcD
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I tried both pages with no problems. What happens when you move the mouse over one of the links? Do you see a link appear in a box at the bottom of the Firefox window?

barbaramargera
barbaramargera Question owner
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Yes i can see the link at the bottom. I also deleted cache and cookies. Still has the same problem. Can it be because of my connection? These days it has been really slow. I guess the problem with images because of that but i have no idea why i can't tick the boxes. I even tried buying a plane ticket to see if i can click the options. I could click one time but then i reload the page and couldn't click the second time.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB
FredMcD
FredMcD
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Contact your ISP and have them check your service.

barbaramargera
barbaramargera Question owner
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Chosen Solution

Thank you guys for your interest. I solved the problem by deleting mozilla file from my computer and installing again. Now everything is perfect. For the survey that i have to fill in, well it turned out that includes files from soundcloud.com which cannot be open with mozilla and chrome. I could open it with my phone and noticed the questions were all the files from soundcloud.

Thanks again.

FredMcD
FredMcD
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That was very good work. Well Done. Please flag your last post as Solved Problem so other will know.