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Can't get into my gmail account.

  • 4 respostas
  • 2 have this problem
  • 20 views
  • Last reply by Bradforth

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I used my gmail account yesterday the 7th of March without trouble. Now when I try to log into it I get an advertisement that gives me information on how to add a gmail account to a smart phone. I don't see anyway to block this. Any suggestions?

I used my gmail account yesterday the 7th of March without trouble. Now when I try to log into it I get an advertisement that gives me information on how to add a gmail account to a smart phone. I don't see anyway to block this. Any suggestions?

Chosen solution

Hey Jjrley oh dear lets have a look

When I go to my Gmail log in screen there is a BIG picture which moves shoving pictures of devices using Gmail. If this is what you are seeing then there should be a small "sign in" button at the top right.


If this is nothing like what you are seeing, it might be an idea to upload a screenshot so we can see whats going on.

Cheers hope this helps Brad

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Chosen Solution

Hey Jjrley oh dear lets have a look

When I go to my Gmail log in screen there is a BIG picture which moves shoving pictures of devices using Gmail. If this is what you are seeing then there should be a small "sign in" button at the top right.


If this is nothing like what you are seeing, it might be an idea to upload a screenshot so we can see whats going on.

Cheers hope this helps Brad

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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Suggestion provided solved the problem.

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Glad we could help.

Happy Surfing :) Brad