This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

FireFox 35 and 36 for Mac OS X show an Error when accessing out of office replies in Outlook Web App whereas FireFox 31 works fine

rosario.carco
rosario.carco
more options

Only FireFox for Mac OS X is affected. No problems on Windows-Computers.

Error message in FireFox popUp-Window:

Client Information

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:36.0) Gecko/20100101 Firefox/36.0 CPU Class: undefined Platform: MacIntel System Language: undefined User Language: de-CH CookieEnabled: true

Exception Details

Date: Mon Mar 30 2015 20:20:29 GMT+0200 (CEST) Message: NS_ERROR_ILLEGAL_VALUE: Url: https://webmail.contoso.com/ecp/14.3.224.2/Scripts/editorstandalone.js Line: 1

Call Stack

ErrorHandling.showUnhandledException@https://webmail.contoso.com/ecp/14.3.224.2/Scripts/common.js:253:1205 Function.createDelegate/<@https://webmail.contoso.com/ecp/14.3.224.2/Scripts/microsoftajax.js:5:305

=

Error-Message on Exchange 2010 CAS-IIS-Log:

2015-03-30 15:40:13 W3SVC1 10.51.2.39 POST /ecp/ClientPerformance.svc/ReportWatson msExchEcpCanary= en4wcbXiQE26Vlbk8p4-E7nuVEWpOtII3o0BpRKFGobW8TNR22ySkIPEzZwtm23HPR75LM7lsk.{"Location": "https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/editorstandalone.js::1","Message": "NS_ERROR_ILLEGAL_VALUE:","StackTrace":"Client+Information&------------------&User+Agent: +Mozilla\/5.0+(Macintosh;+Intel+Mac+OS+X+10.10;+rv:36.0)+Gecko\/20100101+Firefox\/36.0&CPU+Class: +undefined&Platform:+MacIntel&System+Language:+undefined&User+Language:+de-CH&CookieEnabled: +true&-----------------&Exception+Details&-----------------&Date: +Mon+Mar+30+2015+17:40:13+GMT+0200+(CEST)&Message:+NS_ERROR_ILLEGAL_VALUE: +&Url:+https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/editorstandalone.js&Line:+1 &&Call+Stack&----------&ErrorHandling.showUnhandledException@https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/common.js: 253:1205&Function.createDelegate\/<@https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/microsoftajax.js: 5:305&&&&","Url":"https:\/\/webmail.contoso.com\/ecp\/Organize\/AutomaticReplies.slab? showhelp=false&"} 443 x.y@contoso.com 10.208.5.123 Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10.10;+rv:36.0) +Gecko/20100101+Firefox/36.0 200 0 0 109

Only FireFox for Mac OS X is affected. No problems on Windows-Computers. Error message in FireFox popUp-Window: Client Information ------------------ User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:36.0) Gecko/20100101 Firefox/36.0 CPU Class: undefined Platform: MacIntel System Language: undefined User Language: de-CH CookieEnabled: true ----------------- Exception Details ----------------- Date: Mon Mar 30 2015 20:20:29 GMT+0200 (CEST) Message: NS_ERROR_ILLEGAL_VALUE: Url: https://webmail.contoso.com/ecp/14.3.224.2/Scripts/editorstandalone.js Line: 1 Call Stack ---------- ErrorHandling.showUnhandledException@https://webmail.contoso.com/ecp/14.3.224.2/Scripts/common.js:253:1205 Function.createDelegate/<@https://webmail.contoso.com/ecp/14.3.224.2/Scripts/microsoftajax.js:5:305 === Error-Message on Exchange 2010 CAS-IIS-Log: 2015-03-30 15:40:13 W3SVC1 10.51.2.39 POST /ecp/ClientPerformance.svc/ReportWatson msExchEcpCanary= en4wcbXiQE26Vlbk8p4-E7nuVEWpOtII3o0BpRKFGobW8TNR22ySkIPEzZwtm23HPR75LM7lsk.{"Location": "https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/editorstandalone.js::1","Message": "NS_ERROR_ILLEGAL_VALUE:","StackTrace":"Client+Information&------------------&User+Agent: +Mozilla\/5.0+(Macintosh;+Intel+Mac+OS+X+10.10;+rv:36.0)+Gecko\/20100101+Firefox\/36.0&CPU+Class: +undefined&Platform:+MacIntel&System+Language:+undefined&User+Language:+de-CH&CookieEnabled: +true&-----------------&Exception+Details&-----------------&Date: +Mon+Mar+30+2015+17:40:13+GMT+0200+(CEST)&Message:+NS_ERROR_ILLEGAL_VALUE: +&Url:+https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/editorstandalone.js&Line:+1 &&Call+Stack&----------&ErrorHandling.showUnhandledException@https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/common.js: 253:1205&Function.createDelegate\/<@https:\/\/webmail.contoso.com\/ecp\/14.3.224.2\/Scripts\/microsoftajax.js: 5:305&&&&","Url":"https:\/\/webmail.contoso.com\/ecp\/Organize\/AutomaticReplies.slab? showhelp=false&"} 443 x.y@contoso.com 10.208.5.123 Mozilla/5.0+(Macintosh;+Intel+Mac+OS+X+10.10;+rv:36.0) +Gecko/20100101+Firefox/36.0 200 0 0 109

All Replies (2)

guigs
guigs
more options

Please update to the most recent version of Firefox:

The latest release version is 37. Does this still happen?

rosario.carco
rosario.carco Question owner
more options

Sorry for the delay. It still happens as described. You have to go through ALL OPTIONS -> Organize eMail -> Out of Office Replies to reproduce the error.

Thanks, Rosario