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Firefox crashes

  • 4 respostas
  • 1 has this problem
  • 17 views
  • Last reply by cor-el

PendemSuresh
PendemSuresh
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Dear sir I am suffering from mozilla crashes always I am using version 36.0.4 new version eventhow i am getting the same ple help me

Dear sir I am suffering from mozilla crashes always I am using version 36.0.4 new version eventhow i am getting the same ple help me

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shadyz
shadyz
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The newest version is actually 37.0.1 ,try that

cor-el
cor-el
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  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

PendemSuresh
PendemSuresh Question owner
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ubmitted Crash Reports Report ID Date Submitted b8541b24-bc63-4ba3-884f-183978997b2e 4/4/2015 1:03 PM a97f3a1e-4123-4ddd-9e66-e0180f3c40ba 4/4/2015 1:01 PM 34003076-33d5-49fe-bbcd-c6131bac7568 3/28/2015 12:18 PM 3be88b82-20a1-4e5d-83d5-e1bedd357cfd 3/28/2015 12:17 PM 6d0b23fd-42ca-4594-b251-1abfaa1dd931 3/18/2015 10:05 PM cac5241d-cd81-439a-a02c-8555906c77a1 3/11/2015 4:00 PM 2be4475a-ea43-4b06-b2ba-ace059beb32c 3/11/2015 3:54 PM a95d921f-b311-435a-9964-8c6c065ab925 3/11/2015 3:42 PM

cor-el
cor-el
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Note that the crash reports you posted do not have a bp- prefix that indicates that they have been submitted to the Mozilla reakpad server. If the "bp-" prefix is missing then click its line on the about:crashes page to submit the crash report and the crash report will get a "bp-" prefix (do not add it yourself).