This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox only playing sound for HTML5 videos on hardware acceleration (intel display)

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by guigs

more options

HTML5 video playback shows no video, only audio is played. This is with hardware acceleration on (Intel HD Graphics), no addons or plugins, 64-bit Firefox. I tried clean installing firefox multiple times. Fixes with hardware acceleration off (or in safe mode, when this is done automatically).

HTML5 video playback shows no video, only audio is played. This is with hardware acceleration on (Intel HD Graphics), no addons or plugins, 64-bit Firefox. I tried clean installing firefox multiple times. Fixes with hardware acceleration off (or in safe mode, when this is done automatically).

All Replies (1)

more options

Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see: