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Since a recent upgrade of Firefox links in several websites no longer work. They used to be fine and I loved Firefox. The problems do not exist with other brows

  • 2 respostas
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

shubhamrai
shubhamrai
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Since a recent upgrade of Firefox links in several websites no longer work. They used to be fine and I loved Firefox. The problems do not exist with other browsers e.g. Internet Explorer, Google Chrome. More specifically, please do check screenshot attached in this thread, links and text is invisible, each time when I restart firefox from https://support.mozilla.org it's works great but next day same issue. I am using firefox version 39.0 in windows 8

Since a recent upgrade of Firefox links in several websites no longer work. They used to be fine and I loved Firefox. The problems do not exist with other browsers e.g. Internet Explorer, Google Chrome. More specifically, please do check screenshot attached in this thread, links and text is invisible, each time when I restart firefox from https://support.mozilla.org it's works great but next day same issue. I am using firefox version 39.0 in windows 8

All Replies (2)

FredMcD
FredMcD
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Please give more details, and post all links you have problems with.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The screenshot didn't attach, can you try again?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window