Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Adobe Flash player refuses to download properly and adobe refuses to take a question about it stalling at 90% every time

  • 1 resposta
  • 1 has this problem
  • 20 views
  • Last reply by NoahSUMO

keithayton
keithayton
more options

firefox on the mac with version 10.10.03 keeps saying adobe player is out of date and keeps taking me to the adobe download page , when i click on update it keeps downloading the installer program and stalling at 90%, i have 8 copys of this #$@!#$ installer on my computer and adobe won't listen 2 me. I also keep trying to install the new firefox and it keeps saying that it has downloaded it yet it still keeps saying my firefox is out of date , can someone kick both managers in the 43756563

firefox on the mac with version 10.10.03 keeps saying adobe player is out of date and keeps taking me to the adobe download page , when i click on update it keeps downloading the installer program and stalling at 90%, i have 8 copys of this #$@!#$ installer on my computer and adobe won't listen 2 me. I also keep trying to install the new firefox and it keeps saying that it has downloaded it yet it still keeps saying my firefox is out of date , can someone kick both managers in the 43756563

All Replies (1)

NoahSUMO
NoahSUMO
  • Top 25 Contributor
  • Moderator
more options

Can you try uninstalling Flash thru Mac's Finder sidebar? I feel like if you fully uninstall Flash, it can reinstall cleanly. Maybe it keeps stalling on a bad file.

https://support.apple.com/kb/PH18752 Apps that have an uninstaller: In the Finder sidebar, click Applications. If an app is inside a folder, it might have an Uninstaller. Open the app’s folder. If you see Uninstall [App] or [App] Uninstaller, double-click it and follow the onscreen instructions.

Apps that don’t have an uninstaller: In the Finder sidebar, click Applications. Drag the app from the Applications folder to the Trash (located at the end of the Dock), then choose Finder > Empty Trash.

About Firefox not updating: Try uninstalling it as well. Then try installing the copy you downloaded.

https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer

NoahSUMO modificouno o