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Firefox opened. Tab did not load. Exit Firefox. Firefox remains opoen but no visible browser. Cannot uninstall and then reinstall. What to do?

  • 4 respostas
  • 3 have this problem
  • 7 views
  • Last reply by jayelbe

boyerdus
boyerdus
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Tried to reoopen Firefox from taskbar. Icon glows then does not load-no browser in view. Try to uninstall and then reinstall through Control Panel and also helper.exe but in both situations Windows tells me to close Firefox first but Firefox browser is not viewable.

Tried to reoopen Firefox from taskbar. Icon glows then does not load-no browser in view. Try to uninstall and then reinstall through Control Panel and also helper.exe but in both situations Windows tells me to close Firefox first but Firefox browser is not viewable.

Chosen solution

Hi boyerdus,

Sounds like Firefox didn't close correctly.

We can force it to close using these steps:

  1. Hit Ctrl+Shift+Esc
  2. On the Processes tab, you should see Firefox. Click it, and click End Task

After that, try relaunching it. Let us know if it works!

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All Replies (4)

jayelbe
jayelbe
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Chosen Solution

Hi boyerdus,

Sounds like Firefox didn't close correctly.

We can force it to close using these steps:

  1. Hit Ctrl+Shift+Esc
  2. On the Processes tab, you should see Firefox. Click it, and click End Task

After that, try relaunching it. Let us know if it works!

boyerdus
boyerdus Question owner
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boyerdus said

Tried to reoopen Firefox from taskbar. Icon glows then does not load-no browser in view. Try to uninstall and then reinstall through Control Panel and also helper.exe but in both situations Windows tells me to close Firefox first but Firefox browser is not viewable.
boyerdus
boyerdus Question owner
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jayelbe: Did not use your solution but going to task manager's Processes may have worked. After I quit knee jerking I shut down/restarted my PC and wala(?me no speako frog). Clicked the tsk bar Firefox Icon and everything worked as it should. Thanks, boyerdus.

jayelbe
jayelbe
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Ah great, glad to hear restarting fixed it. Cheers!