This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 resposta
  • 1 has this problem
  • 2 views
  • Last reply by philipp

more options
Ever since upgrading to Windows 10 Firefox crashes. It doesn't crash when doing the same thing, just appears to crash when it wants to. I've tried refreshing the install, no luck. https://crash-stats.mozilla.com/report/index/bp-c8eb54ad-217f-473e-aef1-e11002150922 https://crash-stats.mozilla.com/report/index/bp-a5a60750-a9cb-4032-a28c-91efe2150922 https://crash-stats.mozilla.com/report/index/bp-9ccfb070-805c-4cb6-9e34-0e4d72150922 https://crash-stats.mozilla.com/report/index/bp-f30d5c2f-115a-4bc2-bb83-97c712150922 https://crash-stats.mozilla.com/report/index/bp-8df4d9e7-9e97-49f0-b3e2-eb5bd2150913

Chosen solution

hi jameunier, unfortunately this is a (still unresolved) issue with nivida graphics cards on windows 10 - for the moment please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general which should make those crashes stop (that setting will take a restart of the browser to take effect).

Ler a resposta no contexto 👍 1

All Replies (1)

more options

Chosen Solution

hi jameunier, unfortunately this is a (still unresolved) issue with nivida graphics cards on windows 10 - for the moment please try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general which should make those crashes stop (that setting will take a restart of the browser to take effect).