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Some outgoing emails to specific addresses disappear

  • 3 respostas
  • 1 has this problem
  • 6 views
  • Last reply by dogcatcher

dogcatcher
dogcatcher
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I have a Gmail address. On testing the mail forwarders on my website emails sent from within Gmail itself reach two addresses on my website and are then forwarded to me at myaddress@gmail.com as normal. However if I generate the same emails in Thunderbird and send them (through Gmail) they disappear and are lost for ever. Other people can email me through my website and I can read and reply using Thunderbird but I can't write to myself ! How do I find the fault which may therefore be Tbird specific? My domain server is in the USA.

I have a Gmail address. On testing the mail forwarders on my website emails sent from within Gmail itself reach two addresses on my website and are then forwarded to me at myaddress@gmail.com as normal. However if I generate the same emails in Thunderbird and send them (through Gmail) they disappear and are lost for ever. Other people can email me through my website and I can read and reply using Thunderbird but I can't write to myself ! How do I find the fault which may therefore be Tbird specific? My domain server is in the USA.

Chosen solution

see https://www.youtube.com/watch?v=GSAB32X3nGo

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All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

see https://www.youtube.com/watch?v=GSAB32X3nGo

dogcatcher
dogcatcher Question owner
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This might help people with an old version of Gmail but I can't work out how to access the solutions suggested because I don't see a screen resembling that shown in the video and the current screen looks nothing like it. But thanks for your help.

dogcatcher
dogcatcher Question owner
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In the current version of Gmail this can be found under the Wheel symbol in the top right hand corner on your in-box page, then choose Settings and then the Accounts and Import tab.

I haven't worked out how to solve the rest of the problem but at least I think that I am now in the right place. Thanks Matt.