We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I can't get Thunderbird to access my bigpond emails

  • 1 resposta
  • 4 have this problem
  • 1 view
  • Last reply by Toad-Hall

klmynas
klmynas
more options

I have my gmail account working but when I tried to add my bigpond account there appears to be a problem with the setting which Thunderbird got. see error message below

Sending of password for user kevinnoble99@bigpond.com did not succeed. Mail server mail.bigpond.com responded: pop operation is not allowed for this user.

I have my gmail account working but when I tried to add my bigpond account there appears to be a problem with the setting which Thunderbird got. see error message below Sending of password for user kevinnoble99@bigpond.com did not succeed. Mail server mail.bigpond.com responded: pop operation is not allowed for this user.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re :Mail server mail.bigpond.com responded: pop operation is not allowed for this user.

Have you logged on to your webmail account using a browser and selected the option for POP Forwarding ?

Located a similar issue - scroll down to the last two comments: https://crowdsupport.telstra.com.au/t5/Bundle-Plan-Rates/Email-options-with-new-Telstra-MAX-Bundle/td-p/255249

Some good info here but you may need to scroll down  : http://support.telstra.com.au/t5/Set-Up/IMAP-POP-and-SMTP-information-for-manual-email-setup/ta-p/398464