This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Keyboard layout is wrong for Thunderbird

  • 5 respostas
  • 1 has this problem
  • 1 view
  • Last reply by CScotty

CScotty
CScotty
more options

Thunderbird thinks I have an English (UK) keyboard layout so, for example " and @, are transposed. I have checked that the correct keyboard layout (US) is selected in the language bar.


BTW I have checked this - https://support.mozilla.org/en-US/questions/948304 - that is not the issue.

Thanks in advance. CS

Thunderbird thinks I have an English (UK) keyboard layout so, for example " and @, are transposed. I have checked that the correct keyboard layout (US) is selected in the language bar. BTW I have checked this - https://support.mozilla.org/en-US/questions/948304 - that is not the issue. Thanks in advance. CS

All Replies (5)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Thunderbird does not set this setting. Windows remembers the keyboard layout setting per application. close all other applications including your browser. Thunderbird must be the only app running and visible.

Make sure that you have the Language bar visible on the Windows Taskbar You can do that via the right-click context menu of the Taskbar: Toolbars > Language Bar

If Language bar is not listed in 'toolbars' then look at some info here: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/language-bar-missing-from-taskbar/bbff6b32-e4f6-4237-b4d3-255a067c2bf2?auth=1

then click on the Thunderbird window, so it has focus, Look at the keyboard language (keyboard layout) setting now that Thunderbird application has focus via the icon on the Language bar.

You may find that your computer has not got Thunderbird selected to use US. Adjust the setting to use US.

CScotty
CScotty Question owner
more options

HI Toad Hall,

I appreciate the time you took to respond but as I said in the OP, I have already tried that.

CScotty
CScotty Question owner
more options

OK, I have it fixed. Windows just needs a little persuading to co-operate.

1) Start composing an email - notice wrong layout 2) Switch keyboard to UK (in my case) i.e. wrong layout 3) Type a at-sign to test that it is still wrong 4) Change back to US (or your correct) keyboard 5) Smile in relief

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

So, you are saying that your computer says the Language in the toolbar is set to use US for Thunderbird when you select Thunderbird and look at how the Language setting appears.

Sorry, I seemed to be repeating information you already tried, but you would be surprised (or maybe not) by how many people do not always follow instructions explicitly.


I presume you are using the English (US) language version of thunderbird. https://www.mozilla.org/en-US/thunderbird/all/


Are you saying that the keyboard works perfectly ok as 'US' in all other applications that you use, such as MS Word, Notepad?

CScotty
CScotty Question owner
more options

Hi Toad-y,

Yes , that is correct. Anyway it's fixed now - see method I posted above. I guess out posts crossed on the wire.

Thx for helping along..