This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I am unable to import a CVS file into a address book

  • 1 resposta
  • 1 has this problem
  • 10 views
  • Last reply by Zenos

allspick
allspick
more options

I have saved an excel file as a cvs file, delimited by commas. I am trying to import it into an address book. I setup the records I want, first name, last name, primary email, 2nd email. go thru each file,,,,,, then finish and the address book is empty?

I have saved an excel file as a cvs file, delimited by commas. I am trying to import it into an address book. I setup the records I want, first name, last name, primary email, 2nd email. go thru each file,,,,,, then finish and the address book is empty?

All Replies (1)

Zenos
Zenos
more options

"Go thru each file" - please explain. I go through the process here: http://xenos-email-notes.simplesite.com/417788922

Does that describe anything you haven't already tried?

I seem to recall that the CSV file encoding is important. But I can't remember what it needs. If you can find a choice when you save the CSV file, try UTF-8 and Latin/Western options.