This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

can't open emails on right-hand side of mail page of folders and files

  • 1 resposta
  • 1 has this problem
  • 2 views
  • Last reply by Zenos

red-jos
red-jos
more options

As shown in attached image, emails appear on left-hand (folder) side of screen but when I try to open and access emails they suddenly won't open on right-hand side as they have done for many years. What is wrong?

As shown in attached image, emails appear on left-hand (folder) side of screen but when I try to open and access emails they suddenly won't open on right-hand side as they have done for many years. What is wrong?
Capturas de pantalla anexas

All Replies (1)

Zenos
Zenos
more options

Does this happen in all folders? I'm puzzling over your "Copies to Self" folder, which appears to have the "Sent" icon.

I wouldn't call sent items "copies to self"; I'd use that description for messages where I'd put myself as a Cc: or Bcc: recipient.

Some services such as Gmail, don't return self-addressed Cc: copies to you, arguing that since they have already put a message into Sent, you don't need to waste time, energy, bandwidth etc actually sending that message; you already have a copy.

Anyhow, I'm looking for reasons why a Sent folder might not be populated, or why it might not appear to be a valid folder in Thunderbird.