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My Dymo 450 label printer crashes Firefox when I try to print in landscape orientation.

SteveZBC
SteveZBC
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My Dymo 450 label printer crashes Firefox when I try to print in landscape orientation. I'm trying to print labels trough Lightspeed Cloud POS. I've Reinstalled the Dymo drivers and Firefox, and followed through the resetting printers instructions with no luck. I'm able to print in Chrome. In the about:config screen there are couple of setting that look stange, maybe they have something to do with it.

print.printer_DYMO_LableWriter_450.print_duplex user set integer -437918235

and several lines down...

print.printer_DYMO_LableWriter_450.print_resolution user set integer -437918235

I tried to manually rest these values with no results.


Thanks!

My Dymo 450 label printer crashes Firefox when I try to print in landscape orientation. I'm trying to print labels trough Lightspeed Cloud POS. I've Reinstalled the Dymo drivers and Firefox, and followed through the resetting printers instructions with no luck. I'm able to print in Chrome. In the about:config screen there are couple of setting that look stange, maybe they have something to do with it. print.printer_DYMO_LableWriter_450.print_duplex user set integer -437918235 and several lines down... print.printer_DYMO_LableWriter_450.print_resolution user set integer -437918235 I tried to manually rest these values with no results. Thanks!

All Replies (1)

alex_mayorga
alex_mayorga
  • Moderator
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.