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Windows Laptop and Mac Desktop - on the MAC passwords not working

  • 5 respostas
  • 1 has this problem
  • 1 view
  • Last reply by KC

KC
KC
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My passwords for several accounts/websites work on my Windows 8.1 laptop but when I enter those same account names and passwords on the MAC it keeps saying WRONG PASSWORD OR NAME. That includes logging on to Firefox here btw - can't do it from my MAC

How can I fix this - it is very annoying.

Thanks if you can help I appreciate it.

My passwords for several accounts/websites work on my Windows 8.1 laptop but when I enter those same account names and passwords on the MAC it keeps saying WRONG PASSWORD OR NAME. That includes logging on to Firefox here btw - can't do it from my MAC How can I fix this - it is very annoying. Thanks if you can help I appreciate it.

KC modificouno o

All Replies (5)

FredMcD
FredMcD
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Verify that the Mac has the proper passwords.

Some web sites will not allow the same user login from more then one system. Especially at the same time. Try logging out on the good computer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
KC
KC Question owner
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cor-el said

This issue can be caused by corrupted cookies or cookies that are blocked. Clear the cache and remove cookies only from websites that cause problems. "Clear the Cache":
  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Thanks for the suggestions I will follow up and see what happens afterward

KC
KC Question owner
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FredMcD said

Verify that the Mac has the proper passwords. Some web sites will not allow the same user login from more then one system. Especially at the same time. Try logging out on the good computer.
KC
KC Question owner
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I am typing in the correct names/passwords myself so that I know they are correct. I'll follow through on your suggestions - thanks.