This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't close bookmarks editor

  • 6 respostas
  • 2 have this problem
  • 2 views
  • Last reply by FredMcD

more options

The bookmarks editor became embedded in my main browsing window (in all tabs) -- NOT A SEPERATE WINDOW -- and now I cannot close or disable it.

I've tried clicking on "Organize" -> "Close Ctrl+W" and the hotkey Ctrl+W without success.

Attached is a screenshot to show the issue.

Please advise.

The bookmarks editor became embedded in my main browsing window (in all tabs) -- NOT A SEPERATE WINDOW -- and now I cannot close or disable it. I've tried clicking on "Organize" -> "Close Ctrl+W" and the hotkey Ctrl+W without success. Attached is a screenshot to show the issue. Please advise.
Capturas de pantalla anexas

neocrime modificouno o

Chosen solution

Since my last post I started removing older extensions that I no longer use. Not sure which one did it, but solved the issue.  :-)

Thanks for your help!

Ler a resposta no contexto 👍 0

All Replies (6)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Does this also happen in a new window?

Try to rename (or delete) the xulstore.json file in the Firefox profile folder. You can use this button to go to the current Firefox profile folder:

more options

Hi cor-el!

  • While in safe mode I Went to tools -> add-ons -> appearance. There is only one theme (I never installed other themes). This did not fix the issue.
  • I did not click the reset button -- this time. Did that already, but as soon as I re-sync with my firefox account it re-sync's the configuration that opens the embedded window.
  • This happens in new windows, new tabs, AND across different computers through sync.
  • I deleted the xulstore.json file, but as soon as I re-open firefox in non-safemode it resyncs and the embedded bookmarks windows re-appears.

Thanks for your help.

more options

Turn off sync until the problem is solved.

more options

Are you syncing any extensions?

Ubuntu has the habit of making a lot of changes to the way Firefox behaves.

You can delete the prefs.js file to reset all preferences to their default.

more options

Chosen Solution

Since my last post I started removing older extensions that I no longer use. Not sure which one did it, but solved the issue.  :-)

Thanks for your help!

more options

That was very good work. Well Done.