Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox "forgets" my previous session info. Can this be corrected?

  • 4 respostas
  • 2 have this problem
  • 3 views
  • Last reply by epaladin

more options

Sometimes Firefox forgets my previous session info for no apparent reason. At other times like today it was due to a hidden Yahoo login window behind my main session window. As soon as I closed the main window I saw the hidden window and immediately reopened another instance of Firefox but the previous session didn't return, just my home pages instead,

Is there a way to prevent this behavior and retain previous sessions in this circumstance?

Thanks,

Sometimes Firefox forgets my previous session info for no apparent reason. At other times like today it was due to a hidden Yahoo login window behind my main session window. As soon as I closed the main window I saw the hidden window and immediately reopened another instance of Firefox but the previous session didn't return, just my home pages instead, Is there a way to prevent this behavior and retain previous sessions in this circumstance? Thanks,

All Replies (4)

more options

Try using the Exit button or menu-item, rather than just closing the window.

File > Exit after hitting the Alt key to view the Menu Bar. or Hit the 3-bar button to open the Menu Panel and use the Exit button at the lower-right corner of the Menu Panel. The "off" symbol - circle with a line at the top. On cursor hover that button will show Exit Firefox.

more options

OK, thanks! I'll try that method to exit Firefox in the future. I may not know for a while if that solves the problem because the "forgetfulness" only happens occasionally.

more options

You can check "History > Recently Closed Tabs/Windows" to see if there are tabs amd windows that can be recovered.

more options

Thanks for the suggestion! But both the "Recover Previous Session" and "Recently Closed Tabs/Windows" are grayed out when this happens.