This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Cannot view png files windows 10

  • 1 resposta
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

lptrenn
lptrenn
more options

png files try to load, but display is black and never loads. Tried downloading a free "open files" ap but malware blocked it.

png files try to load, but display is black and never loads. Tried downloading a free "open files" ap but malware blocked it.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If images are missing then check that you do not block images from some domains. You can tap the Alt key or press F10 to show the Menu Bar Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions" There is security software that can interfere with loading content, so check that as well.

Check "Tools > Page Info > Media" for blocked images

  • Select the first image and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

Check permissions.default.image on the about:config page to make sure it is default (1).

If you use extensions (3-bar Menu button/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions do not block content. There is security software that can block content, so check that as well.

See also: