Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how to make sure my browser has loaded most recent page from business website

  • 4 respostas
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

more options

I have searched an item at an on-line retailer. Price shows on sale. I go to the store, no sale. Person at store suggests I have to clear cache to somehow prevent my browser from reloading an "old" page, which apparently happens a lot on smartphones, etc. to save on data usage.

How do I get most recent "version" of their page with that item on it or are they to blame??

Thx!

I have searched an item at an on-line retailer. Price shows on sale. I go to the store, no sale. Person at store suggests I have to clear cache to somehow prevent my browser from reloading an "old" page, which apparently happens a lot on smartphones, etc. to save on data usage. How do I get most recent "version" of their page with that item on it or are they to blame?? Thx!

Chosen solution

Type about:preferences#privacy<enter> in the address bar.

The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on Cache.

Ler a resposta no contexto 👍 1

All Replies (4)

more options

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

See also:

more options

Chosen Solution

Type about:preferences#privacy<enter> in the address bar.

The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on Cache.

more options

Thanks to both of you.

So, once I have cleared the cache, then I reopen the webpage, the info IS the most current, right? Normally, I should be able to hold a business accountable to what I am now seeing on their site, correct?

Thanks again! All the best.

more options

Glad to help. Safe Surfing.