This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A script is not working - chrome://messenger/content/folderPane.js:1328

  • 1 resposta
  • 1 has this problem
  • 5 views
  • Last reply by Matt

more options

Thunderbird 38.6, new installation on Windows 7 Home Premium. Set up POP3 mail accounts. On start-up, program hangs and hangs. Eventually get some message about a script not working or not closing. References "chrome://messenger/content/folderPane.js:1328" Eventually the program goes forward. Some days, it's two minutes, others it's as long as 10 minutes before any e-Mails download. Error message about script only shows up after five minutes or so, so not every time.

Thunderbird 38.6, new installation on Windows 7 Home Premium. Set up POP3 mail accounts. On start-up, program hangs and hangs. Eventually get some message about a script not working or not closing. References "chrome://messenger/content/folderPane.js:1328" Eventually the program goes forward. Some days, it's two minutes, others it's as long as 10 minutes before any e-Mails download. Error message about script only shows up after five minutes or so, so not every time.

All Replies (1)

more options

Try disabling your anti virus email scanner and creating a exception in your anti virus program for the Thunderbird profile folders.

https://support.mozilla.org/en-US/kb/profiles-tb#w_where-is-my-profile-stored