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Since yesterday afternoon cannot connect to my.yahoo.com - why? xxxxxxxxxxxx@yahoo.com

steve_marlin
steve_marlin
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I have a shortcut icon set to connect to my Yahoo home page using Firefox. When I shut down the day before yesterday it was working fine. Yesterday afternoon when I tried to connect I got a message "waiting for my.yahoo.com", and sometimes a message comes up that Yahoo engineers are working on the problem. I can connect and sign in to my Yahoo!Mail thru the Mail icon on the toolbar.


edited email from spambots and public

I have a shortcut icon set to connect to my Yahoo home page using Firefox. When I shut down the day before yesterday it was working fine. Yesterday afternoon when I tried to connect I got a message "waiting for my.yahoo.com", and sometimes a message comes up that Yahoo engineers are working on the problem. I can connect and sign in to my Yahoo!Mail thru the Mail icon on the toolbar. edited email from spambots and public

James modificouno o

Chosen solution

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You may have to repeat clearing the Yahoo cookies if it isn't working the first time. --- You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You may have to repeat clearing the Yahoo cookies if it isn't working the first time. --- You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
steve_marlin
steve_marlin Question owner
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Thank you very much - this solution worked great!