microsoft webmail wont reply/forward email. started about a week ago and firefox background flashes red when starting
About a week ago my microsoft webmail accounts (outlook, msn, hotmail) quit allowing my to reply, reply all and forward email. When I click on the selection it does nothing. My yahoo and gmail accounts work fine. I've also noticed since the problem started, that when I start firefox, the firefox background flashes red until my theme loads.
All Replies (4)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
I'm looking for Firefox 45 site compatibility issues and looks like there are some people experiencing the same issue. Does the Safe Mode work for you? If not, something might be going wrong with Firefox.
Thanks for the info FredMcD, but I've tried that and other solutions and none have worked. I found that going to the firefox website and selecting 'refresh firefox' provides a single session solution.
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?
Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?