This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

about a dozen emails have completely blank content.

  • 1 resposta
  • 1 has this problem
  • 3 views
  • Last reply by christ1

more options

Repairing my Inbox folder deleted every email prior to the one that happened to be selected at the time.

How can I recover those emails?

Repairing my Inbox folder deleted every email prior to the one that happened to be selected at the time. How can I recover those emails?

Chosen solution

It appears your mail files were corrupted. Those missing messages were already gone before you tried to repair the Inbox.

You'll need to restore them from a recent backup. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Ler a resposta no contexto 👍 0

All Replies (1)

more options

Chosen Solution

It appears your mail files were corrupted. Those missing messages were already gone before you tried to repair the Inbox.

You'll need to restore them from a recent backup. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird