This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I'm trying to refresh my firefox. Pressing the refresh button does not bring up a dialog box.

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by cisco112

cisco112
cisco112
more options

I'm using "https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings" which has a refresh button. Pressing it should bring up a dialog box according to the associated text. Does the refresh take several minutes or is there something else that should happen?

I'm using "https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings" which has a refresh button. Pressing it should bring up a dialog box according to the associated text. Does the refresh take several minutes or is there something else that should happen?

Chosen solution

Why do you want to refresh Firefox?

Refresh Firefox {web link} is a LAST RESORT ! !

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox.

This should bring up a window to choose Safe Mode or Refresh Firefox.

Ler a resposta no contexto 👍 0

All Replies (2)

FredMcD
FredMcD
more options

Chosen Solution

Why do you want to refresh Firefox?

Refresh Firefox {web link} is a LAST RESORT ! !

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox.

This should bring up a window to choose Safe Mode or Refresh Firefox.

cisco112
cisco112 Question owner
more options

Thanks,... see my new question about migrating from Windows 7 to Windows 10. I tried to refresh Firefox so that a plugin I needed would start to work.