This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Search Folders keep disappearing

  • 2 respostas
  • 0 have this problem
  • 1 view
  • Last reply by Wayne Mery

more options

It is possible to create search folders by clicking the "Save as Search Folder" after doing a search. But after a few weeks, suddenly it will transform into a standard folder and folder will be empty. How do I stop it doing that? I have to then delete the folder and re-make it. So this makes search-folders unusable in the long term.

Mac OSX 10.11 Thunderbird 38.4.0 (but it has been happening for more than a year on various Thunderbird versions.)

It is possible to create search folders by clicking the "Save as Search Folder" after doing a search. But after a few weeks, suddenly it will transform into a standard folder and folder will be empty. How do I stop it doing that? I have to then delete the folder and re-make it. So this makes search-folders unusable in the long term. Mac OSX 10.11 Thunderbird 38.4.0 (but it has been happening for more than a year on various Thunderbird versions.)

All Replies (2)

more options

A week and no answers or views.

It's a shame that Thunderbird development was stopped. I understand Mozilla had to prioritise firefox, but the world grew slightly darker when development on the only private (non-cloud) non-lock-in mail client stopped.

more options

> It's a shame that Thunderbird development was stopped. It has not stopped. But it is being done by volunteers, not Mozilla. But this has nothing to do with the lack of response here - the people who do support tend not to be developers.

It would be most helpful to know in which version the problem *first* starts appearing. You can find versions to download at http://releases.mozilla.org/pub/thunderbird/releases/