This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

hello, messages i try to send come back as undeliverable. it looks as if the normal address is accompanied by the code rfc822 looking an separate a adress

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by Matt

jeanneNL
jeanneNL
more options

The failure message looks like this:

Reporting-MTA: dns;cpsmtpb-ews07.kpnxchange.com Received-From-MTA: dns;cpsps-ews26.kpnxchange.com Arrival-Date: Fri, 29 Apr 2016 12:53:12 +0200

Final-Recipient: rfc822;boog_sgravendijkwal@hotmail.com Action: failed Status: 5.6.1 Diagnostic-Code: smtp;554 5.6.1 Body type not supported by Remote Host

The failure message looks like this: Reporting-MTA: dns;cpsmtpb-ews07.kpnxchange.com Received-From-MTA: dns;cpsps-ews26.kpnxchange.com Arrival-Date: Fri, 29 Apr 2016 12:53:12 +0200 Final-Recipient: rfc822;boog_sgravendijkwal@hotmail.com Action: failed Status: 5.6.1 Diagnostic-Code: smtp;554 5.6.1 Body type not supported by Remote Host

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

RDC822 is the internet standard that governs email addressing. So the message is "The final recipient defined in RFC822  ;boog_sgravendijkwal@hotmail.com did not get their mail

This is followed by the error code 5.6.1 and the literal from the server saying the error is "Body type not supported by Remote Host "

See here. https://support.mozilla.org/en-US/questions/1119474#answer-869202