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Firefox won't play movie from Starz because it doesn't have a current version of the WidevineCdm component

  • 2 respostas
  • 3 have this problem
  • 2 views
  • Last reply by Micki44

Micki44
Micki44
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I've updated to the latest version of Firefox, and other forums say Firefox has addressed the WidevineCdm issue. But I still get an error message when I try to watch shows on Starz. The message is: Unfortunately, STARZ can't play on this device without a current version of the WidevineCdm component. Please verify that you're running Firefox version 47 or greater and the WidevineCdm component is enabled. I am just a mom with no computer knowledge, but surely this shouldn't require tech support.  ??

I've updated to the latest version of Firefox, and other forums say Firefox has addressed the WidevineCdm issue. But I still get an error message when I try to watch shows on Starz. The message is: Unfortunately, STARZ can't play on this device without a current version of the WidevineCdm component. Please verify that you're running Firefox version 47 or greater and the WidevineCdm component is enabled. I am just a mom with no computer knowledge, but surely this shouldn't require tech support. ??

Chosen solution

I have it on Firefox 48 & Win 7.

https://support.mozilla.org/en-US/kb/enable-drm#firefox:winxp:fx48


Supported platforms

Google Widevine is available for Mac OS X 10.9/10.10/10.11, Windows Vista/7/8/10 for 32-bit Firefox, and Windows 7/8/10 for 64-bit Firefox.

Not supported on WinXP.

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All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

I have it on Firefox 48 & Win 7.

https://support.mozilla.org/en-US/kb/enable-drm#firefox:winxp:fx48


Supported platforms

Google Widevine is available for Mac OS X 10.9/10.10/10.11, Windows Vista/7/8/10 for 32-bit Firefox, and Windows 7/8/10 for 64-bit Firefox.

Not supported on WinXP.

Micki44
Micki44 Question owner
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THANK YOU so much for your reply and help.  :-)