This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

How do I get the entire e-mail to print?

  • 3 respostas
  • 1 has this problem
  • 25 views
  • Last reply by sfhowes

PLSmith
PLSmith
more options

I'm trying to print my e-mail to a PDF file, using a PDF printer driver (I tried two different ones). The first page prints with just the header info. Wasteful, but I can live with it. Then I get a full page of text, and then a blank page with nothing but the subject and date (the header and footer info). I estimate the e-mail, which is quite long, should run 4-5 pages. Preview gets the same results, even if I change to a physical printer as the destination. How can I get the entire e-mail to print? (Yes, I've selected All in the printer dialog. I also tried a long page range, such as 1-5. Selection was always grayed out, even if I made sure something was selected.)

I'm trying to print my e-mail to a PDF file, using a PDF printer driver (I tried two different ones). The first page prints with just the header info. Wasteful, but I can live with it. Then I get a full page of text, and then a blank page with nothing but the subject and date (the header and footer info). I estimate the e-mail, which is quite long, should run 4-5 pages. Preview gets the same results, even if I change to a physical printer as the destination. How can I get the entire e-mail to print? (Yes, I've selected All in the printer dialog. I also tried a long page range, such as 1-5. Selection was always grayed out, even if I made sure something was selected.)

All Replies (3)

Zenos
Zenos
more options

You should be able to eliminate pretty much all of the header info by setting View|Headers|Normal. It sounds as if yours might be set to "All".

We had a similar report recently where the poster was trying to circulate Wall Street Journal articles, and we suspect there is a "paywall" which deliberately limits you to the first 100 words or so. Is the content you're working with likely to be from a similar source?

Can you select the text and paste it into your text editor or wordprocessor, and print from there?

PLSmith
PLSmith Question owner
more options

Header is normal.

Though this e-mail is from a company, I don't think it's anything they don't want shared. To test this idea, however, I tried printing other e-mails from the company, and they printed in full. So maybe it IS something about this particular campaign. I had forwarded one of the e-mails to a friend, and was able to print her reply, including the full e-mail. Very odd.

Yes, I can cut and paste into another program, though that is obviously an extra step I'd rather not make, but it looks like I will have to in order to save these particular e-mails.

sfhowes
sfhowes
  • Top 10 Contributor
more options

You could try exporting messages to pdf files with ImportExportTools, then open them in your pdf reader to see if all the content is displayed. If so, printing from the pdf reader might work better, or you could just save the pdf. Right click the messages, 'Save selected messages', 'PDF format'.