This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox link in email doesn't verify my sync account on new computer

eross828
eross828
more options

I've been trying to sign into my Firefox sync account from a college campus computer. All of the email verifications I receive either tell me that the link is broken, or it tells me that the account is verified and that I can sync, but I can't. I have tried forcing the sync using tools (as stated in one of the help pages) however "sync now" is not an option. It only gives me "Sign in to sync" which of course make me verify my account. Additionally, every now and then the email won't even send when I click "resend." (I wait up to 10 minutes before trying again.)

I've been trying to sign into my Firefox sync account from a college campus computer. All of the email verifications I receive either tell me that the link is broken, or it tells me that the account is verified and that I can sync, but I can't. I have tried forcing the sync using tools (as stated in one of the help pages) however "sync now" is not an option. It only gives me "Sign in to sync" which of course make me verify my account. Additionally, every now and then the email won't even send when I click "resend." (I wait up to 10 minutes before trying again.)

eross828 modificouno o

All Replies (1)

Wesley Branton
Wesley Branton
more options

If you are experiencing issues while using a public computer, it could be because the network administrator has disabled this function for security purposes.

I would recommend contacting your network administrator for further information and assistance on this issue.