This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

emails in inBox deleted after two weeks

  • 1 resposta
  • 1 has this problem
  • 9 views
  • Last reply by christ1

Mattb98030
Mattb98030
more options

I have been using Thunderbird about 2 months on an Ubuntu Linux laptop, and just noticed that there is nothing in my inbox that is older than 2 weeks even though I have not manually deleted messages.. My ISP server is NOT deleting messages. I have looked at the Thunderbird preferences and I have set everything I could find to "Do not delete".. I am running Thunderbird 45.2.0 and Firefox 48.0

Any ideas or suggestions??

I have been using Thunderbird about 2 months on an Ubuntu Linux laptop, and just noticed that there is nothing in my inbox that is older than 2 weeks even though I have not manually deleted messages.. My ISP server is NOT deleting messages. I have looked at the Thunderbird preferences and I have set everything I could find to "Do not delete".. I am running Thunderbird 45.2.0 and Firefox 48.0 Any ideas or suggestions??

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Verify your retention settings. http://kb.mozillazine.org/Disappearing_mail#It.27s_just_doing_what_you_told_it_to_do