This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how the hell do I get this to install, and get my favorites back from yahoo.ocom????

more options

I have downloaded this firefox., it will not install. I crashed this pc, and had to download windows 10, and now my old Yahoo wont work, and my favorites are not available, yahoo says I must upgrade to this, but it wont install!!!!!

I have downloaded this firefox., it will not install. I crashed this pc, and had to download windows 10, and now my old Yahoo wont work, and my favorites are not available, yahoo says I must upgrade to this, but it wont install!!!!!

Chosen solution

Yahoo has removed its old toolbar for Firefox from the internet and now wants you to use your Yahoo bookmarks/favorites on your My Yahoo page.

https://downloads.yahoo.com/faqfirefoxtoolbar

So... if you are going through all of this just for the Yahoo toolbar, you are heading for disappointment.

But meanwhile, where did you download Firefox from? You could try an installer from the following page to see whether it works better:

https://www.mozilla.org/firefox/all/

Scroll down to your preferred language. I recommend the regular Windows version rather than the 64-bit Windows version; the 64-bit version doesn't work with most plugins.

Ler a resposta no contexto 👍 0

All Replies (1)

more options

Chosen Solution

Yahoo has removed its old toolbar for Firefox from the internet and now wants you to use your Yahoo bookmarks/favorites on your My Yahoo page.

https://downloads.yahoo.com/faqfirefoxtoolbar

So... if you are going through all of this just for the Yahoo toolbar, you are heading for disappointment.

But meanwhile, where did you download Firefox from? You could try an installer from the following page to see whether it works better:

https://www.mozilla.org/firefox/all/

Scroll down to your preferred language. I recommend the regular Windows version rather than the 64-bit Windows version; the 64-bit version doesn't work with most plugins.