This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Telemetry is switched off, so why does Firefox continue to connect to incoming.telemetry.mozilla?

  • 1 resposta
  • 1 has this problem
  • 2 views
  • Last reply by ideato

more options

I have a number of PCs running Windows 7 and AVG Cloud Care, that I have recently installed Firefox on. By default, only a few sites are allowed, and although all options in Firefox under Data Choices are unchecked, AVG Content Filtering is still throwing up messages that Firefox is attempting to connect to incoming.telemetry.mozilla (and other such things, like health reports). Any idea why?

I have a number of PCs running Windows 7 and AVG Cloud Care, that I have recently installed Firefox on. By default, only a few sites are allowed, and although all options in Firefox under Data Choices are unchecked, AVG Content Filtering is still throwing up messages that Firefox is attempting to connect to incoming.telemetry.mozilla (and other such things, like health reports). Any idea why?

All Replies (1)

more options

Hello FiremanDave, did you also try to set to false the next preference datareporting.policy.dataSubmissionEnabled in about:config ?

thank you