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Firefox won't let me open pics, files or download anything, pop-up blocker is turned off.

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When I use the Firefox browser it won't let me open links to pictures in email or download files. I use Outlook online and this started happening a few months ago. When I'm on other websites I have the same problem when trying to view or download pictures or files like pdf or Excel files. I recently needed to update my Java but Firefox wouldn't let me do it, I had to go to the Java website and download it from there.

When I use the Firefox browser it won't let me open links to pictures in email or download files. I use Outlook online and this started happening a few months ago. When I'm on other websites I have the same problem when trying to view or download pictures or files like pdf or Excel files. I recently needed to update my Java but Firefox wouldn't let me do it, I had to go to the Java website and download it from there.

All Replies (3)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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No, the problem is gone in safe mode. But it's still there in regular mode.

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